Hidoes
Hidoes Electric Bike Pedals
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Please choose the correct electric bicycle model when purchasing.
If you can't find the model you need, please feel free to contact us or email to support@hidoes.co.uk
Return & Refund Policy
Customers should contact our Customer service within 14 days upon receipt of goods for DOA situation.
Special Notes:
The outer packing is broken or out of shape
- Immediately file a case upon the broken package to the courier company and get a confirmation in a form of a paper proof with stamp on it.
- Send us the pictures of the received items/package with detailed information describing the issue, along with the aforementioned paper proof and case number with which we can quickly confirm the case.
- After verifying all the required information, we will either provide a replacement or a full refund, depending upon your requirement. The outer packing is in a good shape while the item is not working.
- Send us the pictures of the received items/package with detailed information describing the issue.
- After verifying all the required information, we will either provide a replacement or a full refund, depending upon your requirement.
Contact form
Please fill out the form below and we’ll get back to you within 24 hours.
Email: support@hidoes.com
Monday to Friday 10:00 -18:00 (GMT+8)
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